PRIVACY POLICY

MI AI SDN BHD
Registration No.: 202301000675 (1494594P)
Registered Address:
No 1-3A-6, Puncak Southbay,
Changkat Batu Maung 1,
11960 Bayan Lepas, Penang, Malaysia

Last Updated: 26 February 2026

1. Introduction

This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).

MI AI SDN BHD (“Company”, “we”, “us”) explains how we collect, use, store and protect your personal data when you access our website or purchase our digital AI system services.

By using our website, registering an account, or making a purchase, you consent to this Privacy Policy.

2. Personal Data We May Collect

We only collect data necessary to provide our services, including but not limited to:

2.1 Information You Provide

• Full name
• Email address
• Phone number
• Billing details
• Payment confirmation information

2.2 System-Generated Information

• Login timestamps
• System usage records
• Account activity logs
• IP address
• Browser and device type

We do NOT store full credit card information.
All payments are securely processed via third-party payment gateways.

3. Purpose of Data Collection

Your data is used for:

• Processing payments
• Granting access to our AI Digital Human System
• Account management
• Customer support
• System security monitoring
• Fraud prevention
• Legal and regulatory compliance
• Marketing communications (you may opt out at any time)

4. Disclosure of Personal Data

We do not sell your personal data.

Data may be disclosed when necessary to:

• Payment gateway providers
• Hosting and system maintenance providers
• Technical support teams
• Legal or government authorities if required by law

5. Data Retention

Personal data will be retained:

• While your account remains active
• As required by law
• As necessary for legitimate business operations

6. Your Rights Under PDPA

Under PDPA Malaysia, you have the right to:

• Access your personal data
• Request correction
• Request deletion (subject to legal limitations)
• Withdraw consent

For any request, please contact:

Email: mi.intellegence@gmail.com
WhatsApp: +60 19488 1462